Serenity Hotel at Coconut Bay ★★★★★

Great staff, great rooms (especially the Grande Butler Suite), nice food, and a great vibe. Have stayed many times and always enjoy. Located very close to the airport so very convenient after or before a long haul flight. Feels like family. Highly recommended for a 7 night romantic break.

Some computer error between Booking.com and the resort had cancelled our reservation before we arrived. This caused a delay on checking in, but Chris and his team reacted quickly and we got to our Grande Butler Suite within a couple of hours of arrival.

Staff were amazing, food at the main restaurant at serenity was great, everyone was super helpful and kind, etc.

Food on the coconut bay side could’ve had some more variation and it would’ve been great if more of the restaurants were open more frequently.

Stayed four nights at Serenity at Coconut Bay resort. It was exceptional. Very private. Very relaxing. The best part was the staff. They were very attentive and thorough in their service. Our butler was Narissa and she was great. Ray filled in for her on one day and he was also first rate. The butlers really make the experience and both were very good (both were 10 out of 10). We had most of our meals in the Greathouse restaurant. Many choices on the manu. The food was very good (overall 8 out of 10 but the lamb was 10 out of 10). Service was even better. Ginel was terrific and we enjoyed getting to know her a little bit. Also, wanted to mention Tyler as doing a good job. We had breakfast in our room almost every day. What a great joy! We rented a beach cabana on two days. Our butler had a drink cooler ready for us when we arrived and brought us lunch when we ordered it. The bartender at the beach did a good job. Kevin was terrific at the bar by the pool. The rooms were very large with a private outdoor area and a plunge pool. Serenity is not actually on the beach - a 3-4 min walk. We weren't sure if this would bother us, but it was no a big deal. We could walk to the beach if we wanted. The beach cabanas were a little further so we just asked our butler for a ride in the golf cart which was a 5 min ride. Serenity supplies you with your own phone that has the preprogrammed contact number for the butler and room service to contact either when needed. Serenity is less than 10 min from the airport. Some of the other resorts on the island are 1-2 hours from the airport. Highly recommend Serenity.

We walked over to the larger Coconut Bay resort. This on the same property but clearly separate. Serenity customers have access but there was no reason to leave our own area except for the fitness center. The fitness center is with the larger resort, probably 50 yards from Serenity, so very convenient. The fitness center is dated and would benefit from a renovation. They have many restaurants at Coconut Bay but there is really no need to go over there for eating.

staff was great and usually attentive to our needs. Our butler McCarthy was absolutely fantastic! There is a lot to do on the island too, which helps add to the experience.

There was a particular food (avocados) that was important for our daily diet. It was very difficult to consistently get these without our butler having to deal with it nearly every day. Also, since the resort beach is on the Atlantic side of the island, it was not a good time to spend on the beach because of the high winds and the constant issue with seaweed in the water and piled up on the beach.

We are returning customers at Serenity and brought friends along this time. We love this resort so much and will continue to visit once a year!

The staff from butler (Davidson) to housekeepers (5 over stay duration) were all fantastic. I liked that weather we stayed in bungalow the whole time or went out visiting island to enjoy other activities. Resort overall had many restaurants and a little shopping. Also had plenty of events planned over course of week so you can be as busy or chill as want too. All food and drinks I tried were delicious. We actually didn't get to do or try everything so definitely could return again for more adventure. If you like working out on vacation they also had a decent gym !

Only issue we ran into on the trip was towards end ran out of on-hand cash to tip or buy stuff from local venders that didn't except a card. With that being said a lot of shopping and activities if extra on resort can charge to room. We asked if there was an ATM at resort but their wasn't which would of been nice. They said we could possibly if went into town or back to airport. Only other issue we had while there is we lost TV for a couple days but was out of resorts control. Plus I was on vacation so I wasn't watching much but to see news.

Everything. Suite, service, food, entertainment

The location. On the south east corner next to the airport.

The resort is extraordinarily beautiful and everyone is extremely lovely. The room service is quick, tasty and looks great. We signed up for the private yoga session which was very special; the teacher was very knowledgeable. Jonathan the coconut man took us around the Serenity gardens and taught us the names of the various plants, which was great fun. Our butler Kert was friendly and always keen to help. He also helped me get back my jacket, which I forgot on the plane. Thank you Kert! We hope to come back again soon.

Very minor issues with the food as I am dairy intolerant and they kept forgetting and then when reminded, they would sometimes just skip the course rather than preparing an alternative.

Location, Staff, Accommodations were all awesome!

The ONLY thing I wished is that it was on the. Caribbean side.

The staff are amazing and the food is delicious!!!

That we couldn’t stay longer

Staff were amazing, food at the main restaurant at serenity was great, everyone was super helpful and kind, etc.

Food on the coconut bay side could’ve had some more variation and it would’ve been great if more of the restaurants were open more frequently.

Stayed four nights at Serenity at Coconut Bay resort. It was exceptional. Very private. Very relaxing. The best part was the staff. They were very attentive and thorough in their service. Our butler was Narissa and she was great. Ray filled in for her on one day and he was also first rate. The butlers really make the experience and both were very good (both were 10 out of 10). We had most of our meals in the Greathouse restaurant. Many choices on the manu. The food was very good (overall 8 out of 10 but the lamb was 10 out of 10). Service was even better. Ginel was terrific and we enjoyed getting to know her a little bit. Also, wanted to mention Tyler as doing a good job. We had breakfast in our room almost every day. What a great joy! We rented a beach cabana on two days. Our butler had a drink cooler ready for us when we arrived and brought us lunch when we ordered it. The bartender at the beach did a good job. Kevin was terrific at the bar by the pool. The rooms were very large with a private outdoor area and a plunge pool. Serenity is not actually on the beach - a 3-4 min walk. We weren't sure if this would bother us, but it was no a big deal. We could walk to the beach if we wanted. The beach cabanas were a little further so we just asked our butler for a ride in the golf cart which was a 5 min ride. Serenity supplies you with your own phone that has the preprogrammed contact number for the butler and room service to contact either when needed. Serenity is less than 10 min from the airport. Some of the other resorts on the island are 1-2 hours from the airport. Highly recommend Serenity.

We walked over to the larger Coconut Bay resort. This on the same property but clearly separate. Serenity customers have access but there was no reason to leave our own area except for the fitness center. The fitness center is with the larger resort, probably 50 yards from Serenity, so very convenient. The fitness center is dated and would benefit from a renovation. They have many restaurants at Coconut Bay but there is really no need to go over there for eating.

staff was great and usually attentive to our needs. Our butler McCarthy was absolutely fantastic! There is a lot to do on the island too, which helps add to the experience.

There was a particular food (avocados) that was important for our daily diet. It was very difficult to consistently get these without our butler having to deal with it nearly every day. Also, since the resort beach is on the Atlantic side of the island, it was not a good time to spend on the beach because of the high winds and the constant issue with seaweed in the water and piled up on the beach.

We are returning customers at Serenity and brought friends along this time. We love this resort so much and will continue to visit once a year!

The staff from butler (Davidson) to housekeepers (5 over stay duration) were all fantastic. I liked that weather we stayed in bungalow the whole time or went out visiting island to enjoy other activities. Resort overall had many restaurants and a little shopping. Also had plenty of events planned over course of week so you can be as busy or chill as want too. All food and drinks I tried were delicious. We actually didn't get to do or try everything so definitely could return again for more adventure. If you like working out on vacation they also had a decent gym !

Only issue we ran into on the trip was towards end ran out of on-hand cash to tip or buy stuff from local venders that didn't except a card. With that being said a lot of shopping and activities if extra on resort can charge to room. We asked if there was an ATM at resort but their wasn't which would of been nice. They said we could possibly if went into town or back to airport. Only other issue we had while there is we lost TV for a couple days but was out of resorts control. Plus I was on vacation so I wasn't watching much but to see news.

Everything. Suite, service, food, entertainment

The location. On the south east corner next to the airport.

The resort is extraordinarily beautiful and everyone is extremely lovely. The room service is quick, tasty and looks great. We signed up for the private yoga session which was very special; the teacher was very knowledgeable. Jonathan the coconut man took us around the Serenity gardens and taught us the names of the various plants, which was great fun. Our butler Kert was friendly and always keen to help. He also helped me get back my jacket, which I forgot on the plane. Thank you Kert! We hope to come back again soon.

Very minor issues with the food as I am dairy intolerant and they kept forgetting and then when reminded, they would sometimes just skip the course rather than preparing an alternative.

Location, Staff, Accommodations were all awesome!

The ONLY thing I wished is that it was on the. Caribbean side.

The suites are well appointed and equipped with comfy beds. Suitable for impaired mobility as all one one level

Butler service doesn’t really work as not enough staff. You are well advised to book your cabana and spa appointments before you arrive

very clean and well decorated with trees and flowers. the suites created your own space within the resort. The food was amazing and we enjoyed every meal.

Your experience depends on your butler service to assist you with planning trips or other activities. Our butler was very nice and quiet, but did not go above and beyond like some of the other butlers did for their guests. The sister property is nice, but does not compare to Serenity.